Return & Exchange Policy

 

Wholesale Return & Refund Policy. Your satisfaction is our top priority.

Defective Items:
If you receive a defective item, simply send us a photo of the item via email or chat. We’ll issue a refund—no questions asked.

Non-Defective Returns:
If you no longer need an item but it is in working condition, you may return it for a refund. We accept returns within 15 days of the purchase date. No questions asked.

Exchanges:
We do not process exchanges. All approved returns will be refunded.

Return Shipping:
We do not provide return shipping labels under any circumstances. Customers are responsible for all return shipping costs.

Return Instructions:
Please send returned items to the following address:

1142 S Diamond Bar Blvd,
#393
Diamond Bar, CA 91765

Be sure to include the following in your return package:

• Your order number

• The quantity of products being returned

This ensures we can process your return as quickly as possible. Packages missing this information will be considered low priority, and processing will be delayed.

Processing Time:
Please allow up to 7 business days after we receive your return for the refund to be processed.

Thank you for your cooperation and continued partnership.